Therefore, the Community Building Sphere works with three groups of people:

1. Those who have been touched by crime as a victim, offender, witness, or community of care.
2. Staff, volunteers, and others who are involved in the RJ Network.
3. The general public.

The Community Building Sphere acts as a clearinghouse for available support resources in RJ City. It collects information about, maintains contact with, and recommends appropriate persons to every program that offers services useful to Community Building Sphere clients.

The Sphere staff members also perform a triage function in identifying, diagnosing, and responding to the different needs of the parties it is serving. It conserves Network resources by identifying resources from which the parties choose, or by referring them to immediate and long-term assistance.

Finally, the Community Building Sphere provides some support programs and services of its own. In general, these services are educational and are directed toward Network staff and volunteers. If there is a shortage in an area of needed support, however, staff members of the Community Building Sphere provide that support until community programs can be initiated, strengthened or expanded.